Product Information Manager : Customers


Access

To get access to customer editor, click   - > Setup - > Customer (in the Customer/Supplier section).

Contents

Overview

Customer page is a repository for all customer-related data like tax, currency information etc. See the Basic Actions page for more info on standard actions (search, sort, edit, delete etc.).

Create Customers

On the Customer search page, click  to add or create new customers.

General Tab

Customer ID can contain  only alphanumeric characters (letters A-Z, numbers 0-9), hyphens ( - ) and underscores ( _ ).

Fill in the relevant details and click  to save customer details. After saving other tabs of the editor, namely - Addresses, Catalogs, Contracts and Taxes become available. Click  to cancel and return to the search page.

Addresses Tab

Click the Addresses tab to search or add address associations for the newly created customer.

Click   icon to select and add existing address to customer's address associations.

Click and  to edit or delete an address association entry.

To create or add a new address, click to open the address editor.

Enter new Address ID and fill in the other relevant details and click  to save an address after editing,  for a new address and  to return to the search page.

The newly added addresses will be listed in the customer address associations table.

Catalogs Tab

To add customer catalog usage, click the Catalogs tab. Catalog usage is used to define the catalogs the customer has access to. 

Click to add a usage entry.  Click  to edit and  to delete a catalog usage. It is possible to add as many catalog usage entries as may be required.

After making the appropriate changes, click  to save changes,  for a new catalog and   to close the window.

Contracts Tab

To add customer contract usage, click the Contracts tab. This section is used to define the contracts the customer has access to and can use.

Click  to select the contract to be assigned. It is possible to add as many contract usage entries as may be required. Click  to delete a contract usage entry field.

After making the appropriate changes, click  to save changes and close window,  for a new contract and     to close the window. 

Taxes Tab

To add tax assignment to the customer, click the Taxes tab.

Click to create a new tax entry for the customer.

After making the appropriate choices, click  to save changes and close window,  for a new tax assignment and     to close the window.

Create Child Customer

Click  to create a sub-customer. Regular customer creation page will be opened with predefined parent customer.

Revisions

Select the option from the  drop-down menu on the Search Results page or click the  button in the Customer Editor to get the list of customer revisions.

Click  to see the revision details: